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Need help accessing your DirectCourse content? We’re here to help. Each organization has a unique URL to access their content on Elsevier Performance Manager. To request yours and get started, contact us today and one of our support specialists will be in touch as soon as possible. Please visit our Support Hub for more information! You can also call our Customer Care and Technical Support team at 1-866-344-2088, between 9 a.m. and 5 p.m., Monday through Friday. Or you can email us anytime at customercare@elsevier.com.

Webinar | Empower your employment specialists with tailored training

Watch this previously recorded webinar to discover how through DirectCourse and the College of Employment Services (CES) you can educate and empower employment specialists to do their best work for the individuals they support in your community. Fill out the form below to get started with a free trial, walk through a detailed demonstration, discuss pricing for your organization or see how much you could save with DirectCourse.

Demo Day: Elevate Your Direct Service Team Through Trusted Training

Watch this previously recorded webinar to discover how through DirectCourse, you can educate and empower direct service professionals to do their best work for the individuals they support in your community. Fill out the form below to get started with a free trial, walk through a detailed demonstration, discuss pricing for your organization or see how much you could save with DirectCourse. 

Success Snapshot: Community Options, Inc.

High Quality Training that Goes Beyond State Lines Community Options, Inc. is a national nonprofit that provides housing and employment opportunities for people with disabilities. In recent years their service area has been growing and they now offer services in 11 states. While this expanded reach is fortunate for the organization and the communities it serves, the leadership team knew they needed to provide high quality training to meet all the requirements across states. Community Options values training and development programs to help ensure their disability support professionals are well equipped for their roles, driving a significant positive impact [...]

The “Dual-Customer” Approach is Changing Vocational Rehabilitation Article

Traditionally, vocational rehabilitation (VR), including job development, focused almost exclusively on serving the client with disabilities. VR counselors would assess the individual’s needs, offer training, and help the person find a job. Lately, however, there has a been greater focus on including the needs of the business community in the VR focus. In recent years, some states have recognized the value of seeing the employer as a customer, as much as the person with a disability. This is called the “dual-customer” approach. “Really, this is about trying to identify all the needs that employers have, and being able to [...]

Equality, Equity, and Inclusion Article

In her novel, “Small Great Things,” author Jodi Picoult addressed the difference between equality and equity. As one of the author’s character explained it: “Equality is treating everyone the same. But equity is taking differences into account, so everyone has a chance to succeed.” She goes on to say that the former seems fair, while the latter is fair.  It’s a concept that recently has seen a resurgence in interest and one closely tied to the greater issue of community inclusion for people with disabilities.  That said, “community inclusion” is a bit of a misnomer, as individuals with disabilities already are a part of the [...]

Mississippi Success Snapshot

Needing Accessible Training — Statewide The Direct Support and Direct Care workforce across Mississippi needed easy access to training that would help enhance their practical skills and professionalism while decreasing training costs and standardizing quality. Training and development programs can ensure disability support professionals are well equipped for their roles, driving a significant positive impact for them and the individuals living with disabilities that they support. The Arc of Mississippi is an advocacy organization that promotes and protects the human rights of people with intellectual and developmental disabilities. They took on this statewide task through administering DirectCourse as a [...]

Minnesota Success Snapshot

Shifting Statewide Workforce Perceptions Minnesota Department of Human Services (DHS) aims to develop the potential of its Home and Community Based Services workforce and the individuals living with disabilities that they support. The partnership between Minnesota DHS and DirectCourse was formed to advance the statewide commitment that Minnesotans with disabilities have choices about their community settings and where they live. DirectCourse is an online training curricula designed to educate and empower the direct service workforce to help others lead meaningful lives within their communities. Training and development can have a significant positive impact on the perceptions and outlook of [...]

New Jersey Success Snapshot

DSP Career Development — Statewide The state of New Jersey was interested in additional skill and competency development opportunities that aligned with a career pathway for Direct Support Professionals but knew that professional development opportunities were limited. The hope was that through training and a career pathway tied to mentoring and monetary incentives that staff retention would improve and people with disabilities would receive high quality community-based support. The state was looking for a training resource that could help them achieve their goals. They selected DirectCourse which is an online training curricula designed to educate and empower the direct [...]

College of Frontline Supervision, Management, and Leadership

Tackle your workforce challenges and revitalize your services by training and developing your supervisors, managers, and leaders.   The College of Frontline Supervision, Management, and Leadership is for supervisors, managers, and leaders who want to apply best practices in support across disability, aging, mental health, and other long-term services and supports in the following areas:  Finding, engaging, and retaining competent frontline workers and other employees    Enhancing supervision and management skills at all levels of your organization  Promoting person-centered and trauma-effective implementation of programs, policies, and practices    Using data-informed decision-making to enhance workforce stability and effectiveness.  By providing training and development opportunities [...]

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